Keep Your Fax Number with LNP

TSI SmartFax is an outsourced fax solution that lets you electronically send, receive, store and print faxes using existing email infrastructure and the internet. It eliminates the time, effort and expense associated with fax servers while at the same time providing additional functionality.

One of the many benefits of partnering with us for your outsourced fax solutions is being able to keep your existing fax number. In order to do this, your current carrier must allow porting, as there is a minimal one time charge for porting numbers. Here's how it works:

Number Porting Request Initiation
There are two types of porting requests, toll and toll-free. Local Number Porting, or LNP, is the ability to change service providers within the same local area and still keep the same phone number. With toll-free numbers, the process is very similar, if not easier. Your sales consultant will need the following informaiton in order to begin the process:
  • A list of the toll number to be ported.
  • The old and new Resp IDs
  • Signature of authorized individuals

Unlike toll-free porting where all toll-free numbers are deemed portable, the porting of toll numbers requires one additional process called Letter of Authorization. Once submitted, we will verify that a requested number can be processed by the vendor.

Number porting request is initiated by us on behalf of our customers once all of the porting dependencies are fullfilled.

Ensure uninterrupted service for your customers by keeping your current fax number.

To provide the highest level of service, we use multiple vendors to accommodate number porting requests, and as a result, the porting procedures may vary. Rest assured, whichever fax number you choose to use, we will make the process as easy as possible for you.

Expected Time Required for Number Porting
An evaluation of your current fax number will be executed. Usually porting can happen within a 30 day window--but some circumstances may take longer. Your account representative will provide the guidelines.

Need Help?
E-mail porting@tsismartfax.com